Case Studies / Best Practices

As part of our goal to provide members with practical management tools, the Alliance compiles sector best practices information arising informally from member discussion forum and conference sessions, as well as through formal studies.

Charles Stewart Mott Foundation Alternative Staffing Demonstration
In 2003, the C.S. Mott Foundation embarked on a multi-phase demonstration aimed at helping alternative staffing programs enhance and refine their service models, and more clearly understanding how these programs serve job-seekers and business customers.

The most recent reportFinding the Right Fit: How Alternative Staffing Affects Worker Outcomes, was released in December 2011 and provides important information about the employment status of ASO workers over time. Former workers of four ASOs were followed six to eight months after the end of their ASO assignment to better understand the impact of worker and assignment characteristics on employment status.

The four ASOs participating in the research were Emerge Staffing, Minneapolis; FirstSource Staffing, Brooklyn; Goodwill Staffing Services, Austin; and Goodwill Temporary Staffing in St. Petersburg, Florida. For details, please contact Center for Social Policy’s investigator Françoise Carré at Francoise.Carre@umb.edu.

In 2012, the Center for Social Policy released three shorter papers based on their research and focusing on:

Two reports released in January 2009 analyze previous findings about ASOs’ role in helping low-income, low-skilled job seekers overcome disadvantages in the labor market:

2009: Brokering Up: The Role of Temporary Staffing in Overcoming Labor Market Barriers

2009: A Foot in the Door: Using Alternative Staffing Organizations to Open Up Opportunities for Disadvantaged Workers

Phase 1, 2003-2005, Alternative staffing connects people with jobs
Phase 2, 2005-2008, Project seeks to help ‘temps’ achieve long-term job stability

Getting to Work: ICA’s Social Purpose Staffing Companies, 2003, Susan Eisenberg
This case study profiles the unique history and character of three alternative staffing companies in Boston, Brooklyn and Washington, DC, and captures the key points common to their experience and success. Download Getting to Work: ICA’s Social Purpose Staffing Companies

New Avenues into Jobs: Early Lessons from Nonprofit Temp Agencies and Employment Brokers, 1998 Dorie Seavey, Ph.D.
This excerpt reviews 11 “Lessons Learned” from case studies of six alternative staffing initiatives in Chicago, Columbus, Los Angeles, Milwaukee, Minneapolis, and Portland, Oregon. Download New Avenues into Jobs