GoodCall Contact Center creates career pathway for reentry candidates

Mar 20, 2017 No Comments by

Goodwill Central Texas and their Business Solutions division has opened a new outbound Call Center, GoodCall, in response to the high demand for call center talent in the Austin market and to create higher wage employment opportunities for reentry candidates. The Call Center currently employs 8 employees, is recruiting 6 more, and expects to grow […]

Spotlight Read more

How technology is changing job market matching

Nov 02, 2016 No Comments by

JPMorgan Chase & Co. has issued a comprehensive report, “Swiping Right for the Job: How Tech is Changing ‘Matching’ in the Workforce,” as part of its New Skills at Work initiative. The report provides a useful overview of labor market matching platforms and applications, and highlights the distinct challenges low- and middle-skill workers and small […]

Spotlight Read more

Just in Time trainings grow talent pipeline

Oct 17, 2016 No Comments by

Goodwill Staffing Group in Austin continually listens to local employers to understand their needs and develop long-term solutions. In the tightening labor market, a common refrain from businesses has been, “We need people with basic skills who are dependable.” In response, Goodwill has been piloting Just in Time trainings, free, one-to-three week courses that give […]

Spotlight Read more

Member Profile: EmergeWORKS, Minneapolis, Minnesota

Sep 29, 2016 No Comments by

Read our interview with Janet Ludden, Executive Vice President at EMERGE Community Development, and head of their new Enterprise Division, a portfolio of four diverse employment social enterprises including their staffing business EmergeWORKS!

Spotlight Read more

Member Profile: Goodwill Staffing Group, Austin, Texas

Jul 05, 2016 No Comments by

Goodwill Staffing Group President Robyn Householder describes key elements of their ambitious growth strategy: market intelligence from a new Business Advisory Council, regular customer feedback, improved software and an investment from REDF.

Spotlight Read more